In Germany, you do not need a referral from your GP (Hausarzt) to see a dentist. You can go directly to any dental practice that accepts your insurance.
First question: what insurance do you have? GKV (statutory) or PKV (private)? If GKV, look for a Kassenzahnarzt (panel dentist). Most dentists in Germany accept GKV patients.
Where to search
Official sources
Kassenzahnärztliche Vereinigung (KZV): each federal state has a dentist search. For Hamburg: kzvhh.de.
Review platforms
Jameda: Germany's largest doctor review platform. Check the number of reviews and overall rating.
Google Maps: often has more recent reviews. Useful for opening hours and parking.
What to look for
Specialisation: general practice, orthodontics, implantology?
Languages: if your German is not fluent, look for a practice that speaks your language.
Equipment: digital X-ray, intraoral camera, CEREC are signs of a modern practice.
Waiting time: 3-4 months shows popularity. For acute pain, most practices have a Notfallsprechstunde (emergency slot).
First appointment: what to expect
You will fill out a health questionnaire (Anamnesebogen). The dentist will examine your teeth, take an X-ray (usually an OPG, a panoramic image), and create a treatment plan.
Do not hesitate to ask questions: what treatment options are available, what the GKV covers, and what out-of-pocket costs to expect.
When to switch dentists
- The dentist does not explain the treatment plan or alternatives.
- No time for questions, the appointment feels rushed.
- Expensive procedures are pushed without clear justification.
- No Heil- und Kostenplan is provided before major treatment.
You have the right to switch dentists at any time. You do not need to inform the previous dentist.